• A resident of Sydney, Australia, lost their life after being unable to reach emergency services. • After a preliminary investigation, the user’s telecom operator has claimed they were using an “unsupported Samsung handset.” • Certain outdated Samsung phones in Australia are known to drop calls when calling 000, Australia’s emergency line. • Samsung and major carriers in the region have urged consumers to update their phones or replace them.

An Australian citizen recently lost their life after being unable to call 000, Australia’s national emergency service line, on their old Samsung phone. The deceased was a customer of Lebara, a carrier that’s part of Australia’s TPG Telecom Limited and operates on Vodafone’s network in the region, and was unable to call Triple Zero despite havin

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