Eugene Svboda, a Metro reader, attempted to log onto his bank just after 11am yesterday.

Yet after typing his username and password, Eugene was instead greeted by a grey screen that showed him a word he had never heard of before.

‘Cloudflare,’ Eugene tells Metro. ‘First I thought it was malware. Used a second laptop at around 1pm and got the same message from Cloudflare.’

Eugene never got into his online banking that day – but he was not the only person shown a certain grey error screen. Cloudflare, a company that helps websites secure and manage their internet traffic, experienced an issue with its global network yesterday.

Users began reporting problems with websites and apps that use Cloudflare at around 11am, according to internet outage tracker Downdetector, which itself was brief

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