(CBS NEWS) – According to CBS News, Amazon has started issuing payments to eligible Prime members as part of a $2.5 billion settlement over federal allegations that it misled customers.

The online retailer agreed to the payouts in September to resolve a 2023 Federal Trade Commission lawsuit that accused Amazon of misleading customers into enrolling in Prime and making it hard for them to cancel their membership.

Under the settlement, Amazon agreed to offer $1.5 billion in refunds to customers. However, the e-commerce company neither admitted nor denied the FTC’s allegations. In a statement at the time, the company said that “Amazon and our executives have always followed the law.”

Here’s what to know about the Amazon refund, including how to determine if you qualify for the payment.

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