CHATTANOOGA, Tenn. (WDEF) – This evening, a frightening incident took place at Hamilton Place Mall, sending crowds of people running out of the building.

Kristy Cranford says she was upstairs leaving Belk when chaos suddenly erupted.

“I was leaving Belt upstairs and walking to Dicks, as a matter of fact, and suddenly, a huge herd of people started running towards me, very frantic. I did not know what was going on, so I ran into Kay jewelers,” she said.

According to the Chattanooga Police Department, (CPD) a fight inside the mall led to a weapon being pulled out.

This caused shoppers to take cover as Hamilton Place Mall protocols went into effect.

Kristy says many people were unsure of what was happening inside.

“We stayed in there for an hour on lockdown per Hamilton Place Mall proto

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