Staff report

Duke Energy Ohio & Kentucky and the Better Business Bureau Cincinnati joined Utilities United Against Scams for an ongoing commitment to helping customers slow down, verify and stop the scam.

The groups’ priority is keeping your money and personal information safe.

In 2025 to date Duke Energy Ohio & Kentucky have received nearly 900 scam reports through the end of October.

How we help you stay safe

• Slow Down: If a payment request feels urgent or suspicious, pause and protect yourself.

• Verify: Always use the official phone number or website from your bill. To check if it’s a scam, visit BBB.org.

• Stop the Scam: Report any suspicious contact to your utility and law

enforcement.

What scammers try – and how we protect you

• Scammers may demand immediate payment or t

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