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This month in California state courts, the Social Media Victims Law Center and the Tech Justice Law Project brought lawsuits against the generative AI corporation OpenAI on behalf of seven individuals. Three of the plaintiffs allege that they suffered devastating mental health harms from using OpenAI’s flagship product, the large language model ChatGPT. Four of the plaintiffs died by suicide after interactions in which ChatGPT allegedly encouraged self-harm or delusions, in some instances acting as a “ suicide coach .”
The details of these cases are very troubling. They raise questions about basic human qualities—our susceptibility to influence, our ability to project humanity on machines, and our deep need for love and companionship. But in a

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