Passengers Richard Pringle and Lyubomir Troharov initiated a delayed flight claim against Ryanair and did so via a German firm called Flightright.

The German company is one of a number of entities that seeks flight compensation on behalf of passengers.

Ryanair accepted that a claim had been submitted for compensation, but argued that the passengers should have submitted the claim directly to the airline and not via a third party.

It argued that when passengers book a ticket with the carrier, that they sign up to its terms and conditions. Those terms and conditions, it insisted, include that “passengers must submit claims directly to us and allow us 14 days... to respond directly to them before engaging third parties to claim on their behalf”.

However, Ryanair’s terms and conditions als

See Full Page