Aliya Brown of Orlando just wanted a pool in her backyard and thought she had hired a reputable contractor.

Almost three years later, the job is unfinished, the contractor is not returning her messages, and she’s now facing code enforcement fines that are more than double what she paid for the work.

"The holes are from other cracked tiles that were pulled up," said Brown as she showed WESH 2 Investigates the pool deck that she considers so unsafe, she won’t let her kids play anywhere near it in the backyard.

She paid roughly $45,000 up front for the $52,000 total job in January of 2023. But today, it's just a hole in the ground, that’s partly filled with rainwater and breeding mosquitoes.

Brown told WESH 2 Investigates she believes she’s owed a full refund so she can pay another contra

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