The Better Business Bureau is warning shoppers to be careful with online shopping and websites that misrepresent themselves.

Recently, Tammy Owens says she was scrolling on Facebook when an ad that appeared to be for the shoe store Clarks popped up.

"I was looking for mainly a pair of little boots to wear with jeans, and I was scrolling through Facebook, and I saw Clarks. I said, 'Oh, good. The Clarks are on sale,'" Owens said.

When Owens received the five pairs of shoes she ordered, she was disappointed.

"I got scammed. These are not the shoes that Clarks would represent at all. Disappointed. I tried to contact them. I have all my emails left. I tried to contact them, and they said, 'We'll give you a 10% discount off the price instead of returning them.' I said, 'No, they don't fit.

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