Uma Elmi has been a nurse for over a decade. She’s been in the ER and a travel nurse in the U.K. and the U.S., someone with extensive experience and health-care knowledge who usually knows how to care for her body, until she was met with a multiyear journey to tackle a skin condition she didn’t even know existed. Since childhood, Elmi suffered from eczema, but it was always manageable. When she got to college and her stress levels increased, she would get slightly more intense flare-ups, but she still considered it a moderate case. Her doctors didn’t put her on medication.

In 2019, she got a completely unrelated and unexpected skin condition, folliculitis, a bacterial infection that affects hair follicles. Elmi got it on her face and her skin felt like she had goosebumps and she was presc

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