A key reason for our newsroom’s success is that we listen to you and offer multiple ways for you to share what’s on your mind.

Our most effective engagement tool is the From the Editor Subtext account, where I send weekday morning texts about stories in the works, questions we’re exploring or help we need. Subscribers — for free — respond in large numbers, and their thoughts help guide our coverage.

When I say large numbers, I mean it. I crunched them this week, and through Tuesday, the text subscribers have sent me more than 37,300 messages in 2025, in response to 225 messages. I doubt any editor anywhere gets more feedback than I do, and it’s a treasure.

Some days I receive hundreds of texts; other days maybe 50. Day in and day out, I see what readers think in real time. This year we

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