The PDSA Pet Hospital in Huyton (Image: Andrew Teebay Liverpool Echo)

A woman is heartbroken after a vets in Huyton "lost" her family puppy that died. Olivia Roberts, 20, from Speke , had been dog sitting her mum's dog , Princess, while she went on holiday to Spain.

On Thursday, November 13, Princess, a pocket bully, became unwell and at around 11pm Olivia rushed her to the PDSA Pet Hospital in Huyton , where she is insured. Staff from Vets Now, who provide the out of hours care at PDSA, told Olivia that the dog had gone into labour, despite nobody knowing she was pregnant. She was told that an emergency C-section needed to be performed or the dog could die.

However, they were told the surgery could not go ahead until the vets had confirmation from Olivia's mum and a full paymen

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