View Image

Service discontinuation: Sky is shutting down its Sky Live service , which initially launched in 2023. The interactive camera service, which offered features like motion-controlled games and joint viewing experiences, stopped working on December 4.

Customer refunds: Customers who purchased the Sky Live device will be receiving a refund up to £290 . The refund amount covers "the value they have paid towards their Sky Live device," whether they bought it outright or paid for part of the 48-month plan.

Purchase options: The Sky Live device originally cost £290 to buy outright . Alternatively, customers could subscribe to a 48-month plan at a cost of £6 per month alongside their Sky Glass subscription.

Focus on future investment: A Sky representative explained the decision

See Full Page