Isolated boil water order issued for Carterville customers

CARTERVILLE, Ill. (WSIL) -- A boil water order has been issued for certain customers in Carterville on Monday.

Carterville city officials alerted the public around 5 p.m. about the isolated boil water order which is for all customers living on or north of Sycamore Road.

The order is in effect until further notice.

The CDC recommends bringing water to a full rolling boil for one minute, or three minutes at elevations above 6,500 feet. Then allow the water to cool before using it.

When washing hands with tap water during a boil water order, it's recommended to use soap and water, then using alcohol-based hand sanitizer and let them air dry.