HAMILTON COUNTY, Ohio — Hamilton County's Veterans Service Commission has transformed its approach over the last 18 months, shifting from a restrictive mindset to a holistic strategy that ensures no veteran gets turned away.

We spoke to Howard Riggs, a veteran who told us he experienced the new approach firsthand over the summer.

"This past summer, I was in between jobs, and I was having trouble making ends meet," Riggs told us.

Riggs said the last three years have been challenging for him as he faced periods of homelessness. But he said he knew he could turn to Hamilton County's Veterans Services for help.

"It helped quite a bit. Monetarily, it was a little over $400, which helped me get through the month with groceries, and it was what I needed," Riggs said.

Veteran's service co

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