Cincinnati officials say the response to Monday night's winter storm is much improved compared to the last major storm nearly a year ago — one that some Council members criticized as a "system breakdown" that left some residential streets unplowed for days.

Department of Public Services Director Mark Riley says crews started pretreating streets around 8 a.m. Monday, including some residential areas, then transitioning to snow removal on primary routes overnight. Riley says around 11 a.m. Tuesday, crews shifted to start clearing residential streets.

"This has been outstanding," said Council member Meeka Owens. "We know that we are in a place to move forward. We are making the right investments, and we will continue to do that."

The Department of Public Services already was scheduled for

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