The Union Government has dismissed concerns that the Sanchar Saathi app could be used for surveillance, with Union Communications Minister Jyotiraditya Scindia stating in Parliament on Wednesday that such use is “not possible.”

During the Lok Sabha question hour, Scindia emphasized that the app is designed to empower citizens and help them protect themselves from cyber fraud.

“Snooping is neither possible nor will happen with the Sanchar Saathi app,” he said.

The Department of Telecommunications (DoT) issued an order on 28 November 2025, mandating mobile phone manufacturers to pre-install the Sanchar Saathi app on all devices sold in India. The directive also requires the app to be visible and accessible to users during first use or device setup, without disabling any functionalities.

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