Some businesses have complained that it’s hard to measure savings made from using AI for routine tasks and note that the technology still makes mistakes that can be costly. Photo by Damian Dovarganes/AP Photo/Postmedia files

Microsoft Corp. shares slid after the Information reported that the software maker has lowered expectations for getting business customers to spend money on the cloud unit’s marketplace for artificial intelligence models and agents.

Several divisions at Microsoft have lowered quotas for how much salespeople are supposed to increase sales of certain AI products after many of them missed their targets in the fiscal year that ended in June, the Information reported, citing two salespeople in the Azure cloud division . The unusual shift reflects how Microsoft is

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