An IndiGo passenger said the staff informed him that the airline had been facing “glitches for the past two days” due to a software update in Airbus systems, which had disrupted schedules across multiple routes

Passengers at Mumbai airport described scenes of confusion, exhaustion and deep frustration as widespread IndiGo flight disruptions left hundreds stranded for hours with little communication or support.

Sanjay, an IndiGo passenger, said staff informed him that the airline had been facing “glitches for the past two days” due to a software update in Airbus systems, which had disrupted schedules across multiple routes. Read More

“IndiGo isn’t taking any care of its customers,” he said. “I missed my connecting flight due to the delay. I even tried calling the Aviation Ministry, bu

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