45% customers cited poor information transparency.(Photo Source: IndiGo) Show Quick Read Summary is AI Generated. Newsroom Reviewed

Amid the recent IndiGo flight cancellations and delays, a survey has revealed growing dissatisfaction among passengers. According to a nationwide survey by LocalCircles, covering over 15,000 airline passengers across 301 districts, 54% of respondents reported issues with flight punctuality in the past 12 months, while an equal percentage flagged concerns over staff attitude and courteousness.

Another 45% cited poor information transparency. This comes as hundreds of Indigo flights have been cancelled in the last week as India’s largest airline by market share faces a severe crew shortage following new pilot and crew rostering rules under the revised Fl

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