LONDON (AP) — WhatsApp faces an antitrust investigation in the European Union, where regulators said Thursday that they’re looking into the messaging service’s artificial intelligence policy.

The European Commission said it opened the formal investigation because of concerns about WhatsApp’s move to limit access for third-party AI providers.

WhatsApp, owned by Facebook parent Meta Platforms, rolled out its AI chatbot feature for European Union users in March after delays.

The Commission, which is the bloc’s executive arm, said a recent policy update could mean that rival AI companies are blocked from offering their AI assistants on the platform, while Meta’s chatbot service remains accessible to users. Regulators are scrutinizing new terms and conditions for business customers, who can

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