IndiGo shares fall 3% as airline battles large scale operational breakdown

Shares of IndiGo parent InterGlobe Aviation are trading 3% lower on Thursday after IndiGo, India’s largest airline, suffered one of its most severe operational breakdowns in recent years, with delays and cancellations reported across the country.

An estimated 250 to 300 flights were cancelled over the past two days.

IndiGo on Wednesday apologised for the large-scale disruptions, saying it regretted the inconvenience caused to passengers. The airline said the cancellations and delays were triggered by a combination of unexpected operational issues.

In its statement, IndiGo said minor technical glitches, winter schedule changes, adverse weather, heavy airport congestion and updated crew rostering rules collectively strained operations in a way the airline says it could not have anticipate