IndiGo’s nationwide disruption deepened on Thursday, with more than 550 flights cancelled, triggering widespread passenger frustration across major airports. The airline’s CEO acknowledged that operations have fallen far below expectations, even as the government pressed IndiGo to urgently restore normalcy.

IndiGo CEO Pieter Elbers told staff that the airline is facing intense operational turbulence and said the immediate priority is to stabilise services and restore punctuality.

In an internal message, he said IndiGo has “fallen short” of delivering a satisfactory travel experience in recent days, with more than 300 flights cancelled on Thursday alone, alongside extensive delays.

"These past few days have been difficult for many of IndiGo's customers and colleagues," he told employees,

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