New Delhi ~ Flight cancellations by IndiGo spiralled into a full-blown nationwide crisis on Friday, stranding thousands of passengers—some for up to three days—as more than 400 flights were cancelled amid severe pilot-rostering failures and mounting operational paralysis.

India’s largest airline saw its operations crumble for the fourth consecutive day, with chaotic scenes reported across major airports. Passengers endured delays stretching beyond 12 hours, widespread protests erupted, and piles of unclaimed baggage were seen lying across terminals.

The disruptions, driven primarily by an acute shortage of pilots stemming from planning lapses in implementing the second phase of the Flight Duty Time Limitations (FDTL) norms, forced the carrier’s On Time Performance (OTP) to plunge to 1

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