The airline added that Friday would see the highest number of cancellations, terming it a necessary step to “reboot all systems and schedules” for gradual improvement from Saturday. It also claimed that hotel rooms across cities and surface transport have been arranged for passengers

IndiGo on Thursday issued a detailed public apology to passengers amid widespread flight disruptions, stating that the past few days had brought the airline to a “serious operational crisis”. The carrier said that while the situation will not be resolved overnight, teams are working to restore normal operations “at the earliest”. Read More

In a post on social media platform X, IndiGo acknowledged that many passengers had faced cancellations, long wait times at airports, and limited information. The airl

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