Amid the ongoing pan-India disruptions , IndiGo on Friday announced that it would offer full refunds for all flights cancelled between December 5 and 15 which will be processed automatically to the original mode of payment.
In a post on X, the airline also said that it has provided a complete waiver on cancellations or rescheduling during this period and to ease passenger inconvenience, thousands of hotel rooms and surface transport options have been arranged, along with food and snacks at airports.
The carrier said that in addition, lounge access is being offered to senior citizens wherever possible. IndiGo also apologised to travellers, saying that it was deeply sorry for the flight meltdown that has triggered widespread chaos at all major airports in the country.
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