Meta on Thursday announced it is launching a new, centralized support hub for Facebook and Instagram, acknowledging that getting help hasn’t always been as easy as it should be. The space will bring together all the support features users of both networks need to report account issues or recover one they’ve lost access to.

“Getting help with your account should be simple and accessible,” the company explained, adding that it’s aware “support hasn’t always met expectations.” The update is rolling out globally to users of both social media platforms on iOS and Android.

Meta said it is also working on an AI assistant “for instant, personalized help” with things like recovering your account or updating settings. Initially, this will only be available to Facebook users, but Meta said it is “e

See Full Page