New Delhi - When India Post Payments Bank (IPPB) recently declared that it had reached more than 100 million clients in 650,000 villages, that number was not merely a measure of success. It confirmed a financial theory that many had believed unworkable: that making small financial transactions in distant places could be made commercially viable, without incessant government subsidies on an ongoing basis

The fundamental change here is the efforts of such strategic architects as Parul Purwar who conceived the underlying economic models which allowed IPPB to negotiate social mission with financial sustainability.

Solving the Inclusion Paradox

The challenge facing IPPB was fundamental: how to serve customers making transactions as small as ₹10-50 in villages where traditional banking infras

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