Air Canada has prevailed in the Federal Court against a recent Canadian Transportation Agency decision that the judge said lacked “common sense.”
The case involves two passengers travelling on an Air Canada flight from Toronto to Vancouver on May 25, 2022, planning to return three days later. However, a bag didn’t arrive in Vancouver when they did. Instead, Air Canada delivered it to their hotel the following morning, on May 26. (The name of the case indicates that the respondent-passenger involved was Alaa Badia Tannous, but no other details about “the passengers” are provided.)
The passengers initiated a delayed bag complaint with Air Canada, submitting a $3,561.26 claim. The airline responded with a refund of $250. T he passengers pushed back, submitting a complaint to the CTA,

The Trentonian

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