New Delhi: IndiGo CEO Pieter Elbers on Friday said that given the size, scale, and complexity of their operations, it will take some time to return to a full normal situation, "which we do anticipate between the 10 to 15th of December".

Addressing the passengers in a video message amid the unprecedented situation where the airline had to cancel over a thousand flights in the last three days, the CEO apologised to the customers, saying the situation is a result of various causes and the company is taking a few fresh measures to address the situation.

"We have experienced severe operational disruptions for the past few days. Since then, the crisis continued to aggravate, with today, December 5th, being the most severely impacted day with the number of cancellations well over a thousand o

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