Aman Goel, co-founder and CEO of GreyLabs AI, on Friday criticised IndiGo's refund process after the airline's promise of a full refund was contradicted by an unexplained Rs 8,718 deduction. In a tweet, Goel expressed his frustration, saying: "Total Deductions 'Rs. 8,718' and they call it 100% refund. @IndiGo care to explain the deduction?" Advertisement

Total Deductions "Rs. 8,718" and they call it 100% refund. care to explain the deduction? — Aman Goel (@amangoeliitb) December 5, 2025

IndiGo has yet to comment on the claim. Any response from the airline will be added when received.

IndiGo, India's largest airline, continues to grapple with massive operational disruptions that have forced the cancellation of over 1,000 flights in just a single day. The airline had promised passengers

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