IndiGo CEO Pieter Elbers acknowledged severe nationwide disruptions as the airline cancelled over a thousand flights, calling December 5 the “worst day” of operational turmoil. Elbers apologised to passengers and assured that teams are working round the clock, with normal operations expected to stabilise between December 10 and 15. He said the crisis stemmed from multiple factors, including minor tech glitches, schedule changes, adverse weather, heavy air-traffic congestion and the impact of newly implemented FDTL norms. Elbers admitted IndiGo had “fallen short of commitments” in recent days and stressed that recovery measures are already underway to restore full operations.

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