IndiGo Airlines, which dominates the Indian civil aviation market, has hit major turbulence following the implementation of the new Flight Duty Time Limitation (FTDL) norms mandated by the Directorate General of Civil Aviation (DGCA). In the first three days of this week, the airline cancelled over 200 flights, with the number of cancellations surging past 500 on Thursday. Shemin Joy decodes the crisis.

Why is IndiGo cancelling a large number of flights?

The airline has not been able to assign enough crew to operate its services after regulatory changes in rostering norms aimed at reducing stress and fatigue. The company had 18 months to prepare for the implementation of the FTDL norms, but it was slow to hire, resulting in insufficient crew strength to run its large-scale operations. It

See Full Page