The U.S. Department of Transportation announced it will waive the remaining $11 million in fines Southwest Airlines owed as part of a record $140 million penalty over its operational meltdown during holiday travel in 2022. “In lieu of a payment of an $11 million civil penalty to the government, this order provides Southwest with an $11 million credit for significantly improving its on-time performance and completion factor through its $112.4 million investment in its Network Operations Control (NOC),” the DOT said in an updated order this week. The DOT said waiving the installment will incentivize airlines to make investments towards improving their operations and resiliency that directly benefits customers. “This credit structure allows for the benefits of the airline’s investment to be r

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