New Delhi: India’s civil aviation regulator, the Directorate General of Civil Aviation (DGCA), issued a show-cause notice to IndiGo CEO Pieter Elbers on Saturday, demanding an explanation for the airline’s spiralling delays, cancellations and operational breakdowns.

Elbers has been given 24 hours to respond, failing which he may face punitive action. ADVERTISEMENT

The DGCA said the disruption, running into hundreds of cancellations daily, caused “severe inconvenience, hardship and distress” to passengers.

The “primary cause” of the breakdown was IndiGo’s non-provisioning of essential arrangements required for smooth implementation of the approved Flight Duty Times Limitations (FDTL) scheme, the notice mentions.

The large-scale operational collapse reflected “significant lapses in plan

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