New Delhi: Air India and Air India Express have said they were in the process of ensuring compliance with the latest directive on airfare caps issued by the Ministry of Civil Aviation.

Since December 4, both carriers have proactively capped economy-class airfares on non-stop domestic flights to prevent the usual demand–supply dynamics applied by automated revenue management systems.

“In view of the widespread disruptions that travellers across India are currently experiencing, Air India and Air India Express announce a series of proactive measures to help those stranded reach their destinations,” said the airlines.

To provide greater flexibility, Air India and Air India Express have introduced a special waiver of change or cancellation fees on eligible domestic bookings.

“With this, g

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