Actor Sonu Sood urged people to be "responsible citizens" and to control their frustration following the massive operational crisis with IndiGo flights, which left many stranded at the airports for hours without any confirmation.
The operational crisis at the airline stemmed from its failure to adapt to new, stricter pilot duty and rest rules (FDTL), which were effective from November. The negligence led to massive pilot shortages, widespread cancellations, and significant delays, prompting DGCA action and passenger chaos earlier this week.
Sood shared a video on X on Saturday. The actor talked about how his own family also faced an issue with the flight getting delayed for over four hours.
"My own family was travelling and they had to wait for 4 - 4.5 hours. Many flights didn't take of

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