The question that needs to be asked is whether this situation could have been avoided. The unequivocal answer to this is, yes; this is a crisis of the airline’s own making with support from a regulatory system that is fundamentally broken

Last week’s aviation fiasco — continuing this week but beginning to ebb — may have been piloted by the country’s leading airline IndiGo, but it was fuelled by a system designed to fail. It has highlighted several gaps that need to be plugged if India is to achieve the goal of Viksit Bharat (developed India).

Indian passengers paid a heavy price -- with some resorting to climbing on counters in airports and others reduced to tears -- thanks to the duopoly (the market leader, IndiGo has around 60% share, and Air India and its affiliates have around 25%) t

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