Even in 2025, fax remains at the heart of healthcare communication because it ensures compliance while moving critical documents between providers, labs and payers. The problem isn’t the technology - it’s the way it’s used. Fragmented, manual workflows slow teams down, increase compliance risk and pull staff away from what really matters: patient care.

Documo’s 2025 Stuck in the Fax Lane survey highlights the scope of these challenges and reinforces the urgency for healthcare teams to modernize workflows with automation and Intelligent Document Processing (IDP).

Manual workflows are slowing care and adding risk

The survey reveals that 88% of hospital administrators report that fax delays negatively affect patient care . Many documents, even routine ones, are delayed or mis

See Full Page