The Directorate General of Civil Aviation (DGCA) has intensified scrutiny of IndiGo’s operations following weeks of severe disruptions, deploying an eight-member oversight team to the airline’s Gurgaon headquarters. Two inspectors from this team will remain stationed at IndiGo’s corporate office every day to audit the airline’s functioning, including fleet deployment, network load, average stage length, pilot strength, and crew utilisation patterns.

The regulator has also directed IndiGo CEO Pieter Elbers to appear before it with comprehensive operational data and updates related to the disruption.

Expanded Surveillance on Cancellations, Refunds and Passenger Handling

In addition to the audit team, the DGCA has stationed a deputy director and a senior statistical officer at the airline’

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