Airline blamed for arrogance and mismanagement as stranded fliers endure turmoil

xNever ever in the history of travel and aviation has the Indian airline passenger vented as vociferously or openly displayed the level of frustration, murderous rage and retaliation, as on December 3, when a pampered, privileged and monopolistic airline perversely took advantage of the situation to hold millions of fliers to ransom. It’s a wonder there wasn’t blood on the floor at airports across India as horrified citizens witnessed the torment and helplessness of customers who had zero options but to lump it, while flight after flight got cancelled, without any convincing explanations. It was an unplanned mutiny. Anarchy. Without an identifiable “monarch” to spew one’s seething anger on. Where were the top

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