NatWest has apologised to customers after service issues left people unable to log in to their mobile app.

Customers are being urged to use online or telephone banking, or go into a branch, while it works to fix the problem.

A spokeswoman for the bank said: “We are aware that customers are experiencing difficulties accessing the NatWest mobile banking app this morning.

“We’re really sorry about this and working to fix it as quickly as possible.

“Customers can still use online and telephone banking, or visit a branch.”

More than 3,000 outages were reported through services monitoring site Downdetector at about 10am on Friday.

Disgruntled customers took to social media site X to express their frustration over the outage, which has left them unable to send or receive money through the a

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