Competition Bureau sues DoorDash, alleging misleading price promotions

The Competition Bureau alleges DoorDash mislead customers with deceptive pricing and presented fees as taxes.

The Competition Bureau is taking legal action against DoorDash Inc. DASH-Q and its Canadian subsidiary, alleging the company promotes their online delivery services at a lower price than what consumers actually have to pay.

The bureau said Monday that it had launched an investigation, finding that consumers could not purchase food and other items at the advertised price on DoorDash websites and apps owing to additional mandatory fees at checkout.

This practice is what the bureau refers to as drip pricing and “is deceptive because consumers are not presented with an attainable price upfront,” it said in

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