A new AI startup pivoted from automating appointment bookings for hair salons to building an AI voice assistant that handles non-emergency calls for 911 call centers — and it just raised a $14 million Series A for its new focus on Wednesday.

Max Keenan, the founder of Y Combinator -backed startup Aurelian, decided to pivot the company in response to a call from one of his clients, reports TechCrunch . The client, a hair salon owner, had a problem with a school's carpool lane blocking the salon's parking lot. When she called the city's non-emergency line about the matter, she was put on hold for 45 minutes, an exceedingly long wait time.

The salon owner told Keenan about the experience, which prompted him to investigate how non-emergency call centers operate. He discovered that

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