At a bustling cafe in Brisbane's south-west, anyone having a bad day can walk out with a free coffee or meal. 

Jess and Soffie Cutler have been the proud owners of Sol Natural Foods in Darra for the past eight years.

In recent years, they began noticing their customers were increasingly struggling, both financially and mentally.

"We got a lot of support for our business, but we also felt like we were a pretty big pillar in the community, so we just wanted to provide something that would help support the community that supported us," Jess said.

The couple decided to introduce a "pay it forward" board in their cafe, which was put together by a regular customer.

The board is pinned with receipts for drinks or meals paid in advance by customers wanting to pay it forward.

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