The owner of an 'excellent' Italian restaurant responded to a customer who was 'disappointed' over authenticity.
The diner complained 'no-one' spoke Italian in the Solihull restaurant and criticised a 'horrible' starter.
But the restaurant owner responded 'we are not in Rome' and revealed the guest withheld information about their visit.
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The review was of Bon Gusto in the Knowle High Street.
On Google Reviews, Bon Gusto has a 4.8 score out of five stars.
A customer identified as Tony said: "What a little Italian gem Knowle has here.
"The service and pace was perfection. Knowle you are lucky to have this quality restaurant in the village, use it."
A guest identified as Katherine added: "Visite