TSB ’s banking app has gone down, leaving customers unable to see their money.

Users complained that the online banking service had been hit by an hours-long outage.

Instead of seeing their account information as usual, users were shown an array of error messages. “We weren’t able to do that,” read one.

“We're aware some customers are experiencing issues with our Mobile Banking app and Internet Banking,” the bank wrote on its status page, as well as sharing a similar statement with customers complaining on social media.

“We're sorry for any inconvenience and are working to resolve this as soon as possible.”

The issues are affecting both internet and mobile banking, it indicated, but telephone banking and services in its branches should be working as normal.

The issue appears to

See Full Page