For Texas students who are struggling in the classroom, here's how to apply for help

It's the beginning of a new school year and some parents could notice their child is struggling in a new grade.

Sometimes, a child may need extra help and accommodations .

Lacey Beasley recently spoke with an educator and mom of a child with special needs to talk about how to apply for an Individualized Education Program, or IEP.

Watch the full conversation here . The following conversation was lightly edited for clarity.

Lacey Beasley : Walk me through this process, starting with the referral.

Caroline James : So the referral is when a parent, a teacher, someone on the campus recognizes that a student isn't succeeding or they're not being successful in the classroom. They're not meeting benchmarks, and they recognize that they need to dig deeper.

Beasley : Step two is t