The Illinois Tollway celebrated a new customer service center along Interstate 294 on Thursday that offers in-person customer service for assistance with account management, paying tolls or invoices for customers in south suburban communities.
The center also fills service gaps for rest areas in a high-traffic area, said Dan Rozek, communications manager for Illinois State Toll Highway Authority.
Customers can reach the service center, named the Markham Plaza, through the northbound I-294 tollway lanes. Rozek said officials are exploring local access options from 167th Street.
Markham Plaza also offers 29 parking spaces for commercial trucks in an area Rozek said has high demand for semi-truck parking due to its location in the heart of three major roadways, I-294, I-57 and I-80.
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