A breastfeeding mother has slammed Costa after her newborn son could have suffered a fatal allergic reaction and was only offered a £5 note as compensation.
Rozanne Richardson, 31, slammed the coffee giant after she was given cow’s milk in her latte instead of the non-dairy milk that she ordered.
Mrs Richardson’s newborn son Levi has a serious dairy allergy and could have suffered a potentially fatal anaphylactic shock if she had breastfed him after drinking the latte.
The mother-of-two said when her husband returned to the Costa to complain, he was given ‘pathetic’ compensation of £5 in cash.
A Costa investigation revealed cow’s milk was used even though coconut milk was put through on the till, Mrs Richardson said.
Costa then offered her £500 as a ‘goodwill’ gesture – but she reject